Privacy Policy

Effective September 29, 2026

This policy explains how Tarantula Inspection LLC ("we," "us," or "our") handles information in TarantulaDC Field, also presented as PS Data Centers Field, including its Android and iOS apps and the web app at field.tarantuladc.com.

Field is a business application for authorized employees, customers, and contractors. Your organization or project administrator assigns your account and workspace access. This policy covers Field; the organization responsible for your project may also have its own policies for employment and project records.

Information we handle

• Account information: email address, user identifier, display name, company, workspace membership, and assigned role. Our authentication provider processes your password and sign-in information.
• Project records: observations, inspections, descriptions, comments, assignments, priorities, status, equipment and serial numbers, receiving records, custody handoffs, drawings, maps, and related documents. Records can include the author, inspector, and times when work was recorded or updated.
• Photos and videos: evidence you capture or choose to upload, including annotations and associated record information. Video may include sound when you record it with microphone permission.
• Location: approximate or precise device location, when permitted, to attach coordinates or locality information to photos and work records or support a location feature. A location saved to a record may be visible to other authorized users of that record.
• Technical information: information needed to deliver, secure, and troubleshoot the service, including network requests and device or app information. The Android barcode-scanning SDK also collects installation identifiers, feature-use events, performance measurements, and diagnostics.
• Device storage: sign-in state, cached project records, saved drafts, thumbnails, and queued evidence files that support offline or interrupted work.

How information is used

We use information to authenticate users, enforce project permissions, maintain inspection and receiving records, store evidence, associate records with equipment and locations, synchronize saved work, produce reports and labels, support users, and maintain service reliability and security.

The app does not display advertising or use advertising identifiers. We do not sell personal information collected through Field or use it for targeted advertising.

Who can receive information

• Authorized project participants: people and administrators with the appropriate organization, project, site, or record permissions. An organization may keep shared evidence and audit history when an individual user's access ends.
• Service providers: Supabase supports authentication, databases, and file storage; Cloudflare delivers the web service; BigDataCloud receives coordinates when the app requests a locality label; and Google ML Kit supports Android barcode scanning and associated diagnostics. These services process the information needed for their functions.
• Recipients you choose: when you export, print, open, or share a report, label, or document, its content is provided to the destination you select. Copies already exported or shared may remain with those recipients.
• Legal and security recipients: information may be disclosed when necessary to comply with applicable law or a valid legal request, investigate abuse, or protect people and the service.

Service providers may process information in countries other than your own. Other sites, app stores, and services you choose to open have their own privacy policies.

Permissions and offline uploads

Camera access is used for scanning and capturing evidence. Microphone access may be used for video sound. Photo and file selection allows you to choose evidence to upload. Location permission supports coordinates and locality labels. You can change permissions in your device settings; the associated feature may then be unavailable.

Saved photos and other pending work can remain on your device until they upload successfully or are removed. In supported installed apps, the operating system may continue previously queued uploads while Field is in the background. Web uploads may require the page to be open. Background upload does not mean the app continuously tracks your location.

Uninstalling the app or clearing its storage can remove local work that has not reached the server. Removing the app does not delete previously uploaded project records.

Retention

We retain account information while needed to provide and manage authorized access. Project records and evidence are retained for the applicable project and business purposes, including inspection history, closeout, contractual requirements, dispute resolution, security, and legal obligations. Retention depends on the type of record and the requirements of the organization or project; there is no single retention period for every record.

Removing a record from active views may preserve the underlying audit history. Backups and previously exported copies may persist separately. Local pending uploads remain available for retry; the app may remove completed thumbnail receipts and older cached data without deleting the server's evidence records.

Your requests and choices

You can ask us to review, correct, export, or delete your personal information, or to remove your account or project access. Contact info@psdataservice.com with the subject “Field privacy request.” Include your account email, organization or project, and what you want us to do. Do not send your password.

We may need to verify your identity and coordinate with the organization responsible for the records. Shared project evidence, audit history, and information needed to meet contractual or legal requirements may be retained. We will explain the outcome of your request, including any information that must be kept and the applicable retention basis. Available rights and response requirements depend on applicable law.

Field may use a shared platform account with Operations or Reader. Tell us whether your request concerns Field access only or the shared account so that we can explain the effect on your other applications before taking action.

Security

Field uses encrypted connections for its authentication, project-data, upload, and locality requests. Account authentication and assigned permissions limit access to project information. No service or device can guarantee absolute security; protect your device and sign-in credentials and contact us if you believe access has been misused.

Children

Field is intended for adult business users and is not directed to children. If you believe a child has provided personal information through Field, contact us so we can review it.

Changes to this policy

We may update this policy as the service or applicable requirements change. The current policy and its effective date will be available on this page. Where required, we will provide additional notice of material changes.